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Why we are better

Working with KDS TECH SUPPORT (We try before you buy)

Wherever possible, equipment recommended by KDS Tech Support has been tried and tested in our offices first. Our engineers love discovering and learning about new technologies and we carefully select up to date products for our Best of Breed Product Suite so that we can offer the best solution for your business.

Our remote monitoring

KDS Tech Support has developed Real Time Monitoring (RTM) software which does 24×7 round-the-clock monitoring of your systems and network. Rather than wait for you to notice that a system has failed, which is both time consuming and frustrating, RTM will alert us to a problem the minute the problem occurs. We’ll almost always know about a system problem before you do, so we can fix it fast and minimise your business disruption, without you needing to log a job. It’s bundled into our monthly Service Level Agreements or by our Monitoring Stand-Alone Package for IT Managers.

Outsource your IT department

We want you to feel comfortable doing business with KDS Tech Support right from the start, so if you like what you’ve heard about us so far, you can sign up straight away on a low cost, 12 month agreement. The 12 month contract enables us to keep our costs down and ensure productivity of our IT services are maximised. We offer 3 service levels and can further customise options for your unique business requirements. We are very proud of our 96% retention rate for renewals and customer satisfaction is paramount.

Advice like IT came from your own IT department

KDS Tech Support happily functions as your internal IT department. Whether it is financial constraints we need to consider, or about efficiency and productivity of your employees, you can trust KDS Tech Support to consider these issues as if they were ours and offer you the right advice according to your requirements.